Motor Vehicle Mfg. Consumer Dispute Resolution

Attorney General


Certification by Attorney General, under the Iowa Lemon Law, for a motor vehicle manufacturer\\’s new motor vehicle consumer dispute resolution program. If the program is certified, consumers who purchase or lease new motor vehicles must first resort to the manufacturer\\’s dispute resolution program before they can file an action in district court seeking replacement of the vehicle or a refund.

Code Citation IC 322G, 61 IAC 30

Who Applies All motor vehicle manufacturers excluding moped, motorcycle, and motor home manufacturers, and manufacturers of vehicles with a rating of +15,000 pounds gross vehicle weight.

When To Apply Application can be submitted at any time.

Initial Requirements If a manufacturer\\’s dispute resolution program is certified in another state under a law substantially similar to Iowa\\’s Lemon Law, the manufacturer may apply for certification to the Attorney General by providing proof of such certification.

Duration Certification does not expire unless suspended or revoked.

Processing Time Varies.

Fee Structure No fees.

Renewal Requirements Does not pertain.

Exam Does not pertain.

Additional Information None.

Services Provided

Service Category

  • Service SubCategory
Contact Information
Mary Peterson
Hoover Office Building
1305 E Walnut Street
Des Moines, IA 50319